b9ge is committed to protecting the personal data of every Pakistani player who uses our platform. This Privacy Policy explains exactly what information b9ge collects, why we collect it, how it is stored and protected, who it may be shared with, and what rights you hold over your own data at all times.
Summary: b9ge collects only the personal data necessary to operate your account securely, process your payments, verify your identity, comply with applicable law, and deliver a high-quality gaming experience tailored for Pakistani players. We do not sell your personal data to third parties. We do not share your data with advertisers. All data is held under SSL encryption and accessed only by authorised personnel on a need-to-know basis.
b9ge ("we," "us," "our") operates the online casino and sports betting platform accessible at https://b9ge.net (the "Platform"). In the course of providing our services to players registered in Pakistan and internationally, b9ge collects and processes certain categories of personal data. This Privacy Policy sets out our data practices in full.
This Policy applies to all personal data collected through the b9ge Platform — including data submitted during account registration, data generated through your use of our games and betting services, data collected automatically through cookies and technical systems, and data provided when you contact b9ge's support team.
By creating a b9ge account and using our Platform, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you should not use the b9ge Platform.
This Privacy Policy should be read alongside b9ge's Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your use of the b9ge Platform.
b9ge collects and processes the following categories of personal data:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, photograph | Mandatory (KYC) |
| Contact Data | Email address, Pakistani mobile number, residential address | Mandatory |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details, deposit and withdrawal history, transaction amounts in PKR | Mandatory |
| Technical Data | IP address, device type, browser type, operating system, session timestamps, login history | Automatic |
| Usage Data | Games played, bets placed, bet amounts, game session duration, betting history, bonus usage | Automatic |
| Communications Data | Live chat transcripts, support email content, complaint records | When you contact us |
| Preference Data | Responsible gaming settings, account limits, self-exclusion records, marketing opt-in status | User-configured |
b9ge does not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, genetic or biometric data, or health data) unless explicitly required by applicable law or regulation, in which case you will be notified separately.
b9ge collects personal data through the following methods:
b9ge processes your personal data for the following specific purposes:
b9ge does not use your personal data for: profiling you for sale to advertisers, sharing with unrelated third parties for their own commercial purposes, or any purpose not listed in this section. If b9ge intends to process your data for a new purpose, you will be notified and, where required by law, your consent will be obtained before processing begins.
b9ge processes your personal data on the following legal bases:
b9ge does not sell, rent, or trade your personal data to any third party for commercial purposes. b9ge shares personal data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
No advertising sharing: b9ge does not share your personal data with advertising networks, social media platforms, data brokers, or any other party for advertising targeting purposes. Your b9ge account data stays within b9ge's controlled operational ecosystem.
b9ge uses cookies and similar tracking technologies on the Platform for the following purposes:
You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing the b9ge Platform but may affect certain preference-based features. b9ge's cookie implementation does not involve cross-site tracking or advertising cookie networks.
b9ge retains personal data for as long as is necessary for the purposes for which it was collected, subject to applicable legal and regulatory minimum retention requirements. The following retention periods apply:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
b9ge implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data we process. These measures include:
Security Incident Response: In the event of a personal data breach that presents a risk to your rights and freedoms, b9ge will notify affected players and relevant regulatory authorities within the timeframes required by applicable law. b9ge maintains an incident response plan that is tested and updated regularly.
Subject to applicable law, you hold the following rights in relation to your personal data held by b9ge. To exercise any of these rights, contact b9ge support via live chat or email:
You have the right to request a copy of all personal data b9ge holds about you. b9ge will provide this information in a structured, readable format within 30 days of a verified request. There is no fee for a standard access request.
You have the right to request correction of any inaccurate or incomplete personal data b9ge holds about you. Corrections to name, address, and contact details can be initiated through your account settings or by contacting support directly.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, or where you withdraw consent and no other legal basis applies. Note that b9ge cannot delete data subject to mandatory retention requirements under gaming or AML regulations, even following an erasure request.
You may request that b9ge restricts the processing of your data in certain circumstances — for example, while you contest the accuracy of data b9ge holds, or while an objection to processing is being evaluated. During a restriction period, b9ge will store the data but not actively process it.
You have the right to receive your personal data in a structured, machine-readable format (such as JSON or CSV) where processing is based on consent or contract performance. This allows you to transfer your data to another service provider if you choose to do so.
You have the right to object to processing of your personal data based on b9ge's legitimate interests, including for profiling purposes. You also have the right to opt out of direct marketing communications at any time, without affecting your account status.
Where b9ge makes decisions about your account based solely on automated processing — such as automated fraud risk assessment — that have a significant effect on you, you have the right to request human review of that decision, to express your point of view, and to contest the outcome.
The b9ge Platform is strictly for individuals aged 21 years and above. b9ge does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory component of the b9ge KYC process and no account is activated for real-money play without confirmation that the account holder meets the minimum age requirement.
If b9ge discovers or is notified that an account has been created by or on behalf of a person under 21 years of age, the account will be immediately suspended, all associated personal data will be deleted, and any deposits made will be refunded to the originating payment method following a verification process.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. If you have reason to believe that a minor has created a b9ge account, please contact our support team immediately.
b9ge operates under an international gaming licence and its data infrastructure may involve the storage or processing of personal data in jurisdictions outside Pakistan. Where personal data is transferred internationally, b9ge ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the applicable data protection framework governing b9ge's operations.
Safeguards used for international transfers include contractual data processing agreements with all third-party processors that impose data protection obligations equivalent to those applicable to b9ge, and technical security measures that apply uniformly regardless of the geographic location of data storage.
You may request information about the specific safeguards in place for international transfers of your personal data by contacting b9ge's support team.
The b9ge Platform may contain references to third-party game providers and payment processors in the course of delivering services to you. b9ge does not control the privacy practices of these third parties. Any personal data you provide directly to a third-party service operates under that party's own privacy policy, for which b9ge accepts no responsibility.
b9ge recommends reviewing the privacy policies of any third-party service you interact with directly in the course of using the b9ge Platform.
b9ge reserves the right to update this Privacy Policy at any time. Where updates are material — meaning they change the nature of data collected, the purposes of processing, or your rights — b9ge will provide advance notice via the email address registered to your account and/or through a prominent notice on the Platform, no less than 14 days prior to the changes taking effect.
Non-material updates — such as corrections to typographical errors or clarifications that do not substantively alter data processing practices — may take effect without individual advance notice, with the updated policy published on this page with a revised effective date.
We encourage you to review this Privacy Policy periodically. Your continued use of the b9ge Platform following any update constitutes acceptance of the revised Policy.
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how b9ge handles your personal data, please contact us through any of the following channels:
Identity Verification for Data Requests: To protect your personal data, b9ge is required to verify your identity before processing any data rights request. You will be asked to confirm your account details and, for sensitive requests such as erasure, may be asked to complete a brief re-verification step. This is to ensure your data is not disclosed to or deleted at the request of an unauthorised party.
Privacy at b9ge
Beyond the legal language, these are the practical privacy commitments that b9ge makes to every Pakistani player on our platform.
b9ge generates revenue from gaming — not from selling player data. Your personal information is never sold, rented, or provided to data brokers, advertisers, or any unrelated third party for their own commercial benefit. This is a non-negotiable operational principle, not just a policy statement.
All data transmitted between your device and b9ge is encrypted using TLS — the same encryption standard used by Pakistani commercial banks for online banking. Your KYC documents and financial records are stored in encrypted vaults with strict access controls and full audit logging.
b9ge provides clear, accessible mechanisms to exercise your data rights — access, rectification, erasure, portability, and objection. You don't need a lawyer to make a request. Contact support via live chat and your request will be escalated to b9ge's data team within one business day.
b9ge retains your personal data only as long as is necessary for the purposes stated in this Policy, or as required by applicable gaming and AML regulations. Retention periods are clearly defined and data is securely deleted when no longer required. No open-ended "indefinite" retention.
b9ge does not use third-party advertising cookies or tracking pixels to follow you around the web. Our cookies serve essential functions — login, security, preferences — and internal performance analytics. We don't build advertising profiles or share your browsing data with ad networks.
In the unlikely event of a security incident affecting your personal data, b9ge commits to notifying you within the timeframes required by applicable law. We maintain an incident response plan that is tested regularly and designed to minimise the impact of any potential breach.
Your Privacy. Our Priority.
Now that you understand exactly how b9ge handles your personal data, you can create your account and enjoy Pakistan's premier online casino and cricket betting experience — with complete confidence that your privacy is protected every step of the way.